Privacy Policy

Effective Date: March 11, 2026

At Santopa International, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse products, place orders, or interact with our services.

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and shipping address.

• Account Information: Login details, order history, and account preferences.

• Payment Information: Payment details processed securely through authorized payment gateways (we do not store card details on our servers).

• Usage Information: Browsing behavior, cart activity, product preferences, and interaction with the website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver your orders efficiently.

• To send order confirmations, delivery updates, and service notifications.

• To provide customer support and respond to inquiries.

• To personalize product recommendations and improve your shopping experience.

• To improve our website performance, services, and marketing efforts.

3. Data Protection

Santopa International takes appropriate measures to protect your personal data.

• Your information is stored securely and accessed only by authorized personnel.

• We do not sell, rent, or trade your personal information with third parties for marketing purposes.

• Payment transactions are handled by trusted and secure payment gateway providers that comply with industry security standards.

4. Cookies & Website Usage

Our website uses cookies to enhance your browsing experience.

• Cookies help remember login sessions, cart items, and user preferences.

• They also help us analyze website traffic and improve performance.

• You can choose to disable cookies in your browser settings, although some website features may not function properly.

5. Third-Party Services

Our website may integrate with third-party services such as:

• Payment gateways

• Analytics tools

• Logistics and delivery partners

These services may collect and process your information according to their own privacy policies, and Santopa International is not responsible for their data practices.

6. Your Rights

You have the right to control your personal information.

• You can access, update, or correct your account information at any time.

• You may request the deletion of your personal data by contacting us.

• If you have concerns about how your information is handled, you can reach out to us for clarification or support.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Santopa International LLP
Rajkot, Gujarat, India

📧 Email: santopainternationalllp@gmail.com
📞 Phone: +91 82002 70434